How to manage an animal with several files

 

If you have mistakenly created 2 files for the same animal (owners with different names, animal with a nickname, etc.), several solutions are available to you:

  • If the files do not yet contain information, you can simply archive them.
  • If, on the opposite, they contain important data such as consultations, reports, etc. .. then it will be necessary to regroup all this in a single file.

This is called “Merge two records” and this video shows you how to do it.

Schedule a punctual reminder for a customer

 

During a visit, I can decide to create and schedule the sending of an SMS, email or phone reminder for a customer.

These reminders will, for example, remind a client to leave his animal fasting before surgery, to ask them to call to update them on their animal, or to contact the clinic a few days after an examination to know the results. external analyzes….

For vaccinations or product to be re-administered reminders, it will often be faster to program in your catalogs acts, procedures / products, automatic reminders associated with an act or a product (see the corresponding videos)

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